Privacy Policy

We collect only what's necessary to run the Service:

• —Email address: for account creation and transactional emails (via Clerk)
• —Shows you watch and shows you mark yourself going to: to power your Watching and Concerts lists
• —Price information you submit: used to improve data quality for everyone
• —Feedback you send: stored to help us prioritize improvements
• —Your username and avatar: shown on your profile
• —Artists you follow: to tell you when they announce a Denver show
• —Crews you join: the crew name and the fact you are a member
• —Push notification subscriptions: only if you turn push on
• —Your Spotify display name and the artists you follow there: only if you connect Spotify
• —Theme preference: stored in localStorage on your device

We do not sell your data. We do not use it for advertising.

We do not build behavioral profiles. We do not share your personal information with third parties except the service providers listed below, who are necessary to operate the product.

We use the following third-party services to operate Concert Crawl:

• —Clerk: authentication and account management
• —Neon: database hosting
• —Vercel: web application hosting
• —Render: API and crawler hosting
• —Sentry: error tracking (diagnostic data such as stack traces)
• —Resend: transactional email delivery
• —Stripe: payment processing
• —Spotify: only if you connect a Spotify account, and only to read the artists you follow

Each provider handles your data under their own privacy policies. We select providers that meet reasonable data protection standards.

We store your theme preference in your browser's localStorage. We use session cookies set by Clerk for authentication. During the private beta, we also set a short-lived cookie (invite_verified) after a valid invite code is entered. It expires after 1 hour and is used only to allow access to the sign-up flow. We don't use tracking cookies or third-party analytics scripts.

Your account data is kept as long as your account is active. When you delete your account, we remove your profile, the shows you're watching, the artists you follow, your crew memberships, your notification settings, your push subscriptions, and your Spotify connection. Price submissions and feedback you've sent are anonymized rather than deleted, so the prices other people rely on stay corroborated. If you run a crew, it passes to its longest-standing remaining member; a crew with nobody else in it is deleted with your account. Billing records are kept as long as tax and accounting rules require, and administrative security logs are kept as a record of who changed what.

You can:

• —Edit your profile at any time from Settings
• —Delete your account from the Settings page
• —Download everything we store on you from Settings → Account
• —Turn off product email in Settings → Notifications, or with the one-click link in any product email. Receipts and billing notices still come through.

Concert Crawl is not directed at children under 13. We do not knowingly collect information from anyone under 13.

When we make material changes to this policy, we'll notify you by email and update the “Effective date” above.

Privacy questions: hugh@featherweight.design